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Refund Policy - 12920271 Canada Inc.
Effective Date: June 13, 2026
Our Policy
Because 12920271 Canada Inc. (operating as Digital Hub by ImaginFounder) sells digital products that are delivered instantly and electronically, all sales are generally final once a product has been downloaded or accessed.
When We Will Issue a Refund
We will consider a refund or exchange if:
You were charged twice for the same order
The product file is corrupted or inaccessible and we cannot provide a working replacement within 3 business days
The product description materially misrepresented what was delivered
When We Do Not Issue Refunds
Change of mind after purchase
Product already downloaded or accessed
Incompatibility with your device or software (please review product requirements before purchasing)
Coupon or discount misuse
How to Request a Refund
Email us at email@imaginfounder.com within 7 days of purchase with:
Your order number or transaction ID
Email address used at checkout
Reason for the request
We respond within 2 business days.
Chargebacks
Initiating a chargeback without contacting us first may result in being permanently blocked from future purchases. We work with Stripe and PayPal to contest fraudulent chargebacks.
Contact
12920271 Canada Inc. (Digital Hub by ImaginFounder)
53 1/2 Mutual St., Toronto, Ontario M5B 2A9, Canada
Email: email@imaginfounder.com
Phone: +1 (437) 551-0150